1 Introduction
Tablegames.biz ("we", "us", "our") places the highest priority on your privacy. This Privacy Policy explains what information we collect when you use our website and services, how that information is used, and the steps we take to keep it safe.
By creating an account on tablegames or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
In brief: Your data is safe. We never sell or share it unnecessarily, and we always keep you informed.
2 What Information We Collect
We collect two types of information — what you provide directly, and what is gathered automatically through your browsing activity.
Information You Provide Directly
When registering an account or using our services, you provide the following information:
- Identity Information: Full name, date of birth, nationality.
- Contact Information: Email address, mobile number, current address.
- Identity Verification Documents: Copy of NID, passport, or driving licence.
- Financial Information: Payment method details (Mobile Pay/Nagad number, bank account information).
- Preferences & Settings: Gaming preferences, language settings, communication preferences.
Automatically Collected Information
Certain information is recorded automatically while you use our platform:
- IP address and device information (browser, operating system).
- Login timestamps, gaming activity, and transaction history.
- Cookie and session data.
- Referral source and browsing patterns.
Please note: We only collect information that is strictly necessary to provide our services. Collecting data beyond that goes against our policy.
3 How Your Information Is Used
Tablegames uses your information only for specific, legitimate purposes. The table below outlines exactly what data we collect and why.
| Purpose | What Information Is Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contractual Obligation |
| Identity Verification (KYC) | NID/Passport, photo | Legal Obligation |
| Payment Processing | Payment information, transaction history | Contractual Obligation |
| Fraud Prevention | IP address, device info, activity logs | Legitimate Interest |
| Customer Support | Contact details, conversation history | Contractual Obligation |
| Sending promotional offers | Email, Preferences | Consent |
| Service Improvement | Usage patterns, feedback | Legitimate Interest |
4 Who We Share Your Information With
Tablegames never sells your data. However, in certain circumstances, information may be shared with trusted third parties:
Payment Provider
Financial information is shared with payment partners such as Mobile Pay, Nagad, Rocket, or banks solely to process transactions. This data is used exclusively for payment processing.
Law Enforcement Authorities
Information may be disclosed to relevant authorities when required by court order, government directive, or legal obligation. This is carried out strictly as part of due legal process.
Technology Partners
Limited data may be shared with technology partners who provide hosting, analytics, and security services. All such partners are bound by strict confidentiality agreements.
Important: Under no circumstances is your information shared with advertisers or any other unauthorised third parties.
5 Data Retention Period
We only retain your data for as long as necessary. Retention periods vary depending on the type of information:
- Account Information: Up to 5 years after account closure.
- Transaction History: Up to 7 years as required by legal obligations.
- KYC Documents: 5 years after account closure.
- Customer Support Records: 2 years after the issue is resolved.
- Cookie data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 1 year.
- Marketing Preferences: Until you cancel your subscription.
Once the designated retention period expires, your data is securely deleted or fully anonymised.
6 Cookie Policy
Tablegames uses cookies to enhance your experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional cookies: To remember your language and settings.
- Analytics cookies: To understand usage patterns and improve our services.
- Performance cookies: For monitoring page load speed and identifying technical issues.
You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some parts of our service.
Tips: You can manage our cookies by going to "Cookies and Site Data" in the settings of Chrome, Firefox, or Safari.
7 Your Rights
Under our Privacy Policy, you have the rights listed below. To exercise any of them, please reach out to our support team.
- Right to Know: You can request to see what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your information under certain conditions.
- Right to Restrict Processing: You can request that we stop using your information for a specific purpose.
- Right to Data Portability: You may request a copy of your data in a machine-readable format.
- Right to Object: You may opt out of your data being used for marketing purposes at any time.
- Right to Withdraw Consent: You may withdraw any consent you have given at any time.
Upon receiving your request, we will Within 30 days We aim to respond promptly.
8 Security Measures
Tablegames uses multi-layered security measures to protect your data, covering both technical and administrative safeguards.
Our Security Layers
That said, no system can guarantee 100% security over the internet. Make sure to keep your password strong and never share it with anyone.
9 Protection of Minors
Tablegames is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
If we become aware that a minor has provided us with personal information, that data will be deleted immediately and the associated account will be closed. Parents or guardians with concerns are encouraged to contact us.
10 Policy Updates
Our Privacy Policy may be updated from time to time. For any significant changes:
- A notice will be posted on the website.
- You will be notified at your registered email address.
- The date of any changes will be updated at the top of this page.
Continued use of our services after any policy update will be considered acceptance of the revised terms.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Email: support@tablegames.biz
We typically respond within 24–48 hours. Data-related requests are processed within a maximum of 30 days.