1. Home
  2. FAQ
Frequently Asked Questions

Tablegames FAQ — Answers to All Your Questions

From registration to payments, bonuses to security — everything you want to know about tablegames is right here. Check this page before reaching out to support.

Expert Verified Regularly Updated Answers in English
40+
Frequently Asked Questions
7
Browse by Category
24/7
Live Support Available
3 minutes
Average resolution time

What can we help you with?

Browse the categories below to find the information you need.

Account & Registration

Find answers to everything about opening an account, updating your information, identity verification, and account security.

8 questions
Payments & Transactions

Full details on deposits, withdrawals, Mobile Pay/Nagad/Rocket payments, and transaction timeframes.

8 questions
Bonuses & Promos

A complete guide to welcome bonuses, cashback, free spins, voucher codes, and the loyalty program.

6 questions
Games & Betting

Everything you need to know about which games to play, how the rules work, betting limits, and how to join live games.

7 questions
Security & Privacy

Account security, 2FA setup, keeping your personal information safe, and how to report suspicious activity.

6 questions
Responsible Gaming

Guidance on betting limits, self-exclusion, cooling-off periods, and building healthy gaming habits.

5 questions

No results found. Try searching with different keywords.

Account & Registration

To register on tablegames, you'll need an active email address, a mobile number, and your date of birth. After creating your account, a photo of your national ID or passport may be required for identity verification. The entire process takes just 2 minutes.

Users under 18 are not permitted to register.

No. Under tablegames policy, each person is allowed only one account. If multiple accounts are found belonging to the same individual, all accounts will be permanently closed and all bonuses forfeited. This rule is strictly enforced to ensure fair play.

Without email verification, you will not be able to log in or make any transactions. A verification link is sent to your inbox after registration. If you do not see it, check your spam folder or visit the Login Page to request a new one.

After logging in, you can update your phone number, address, and payment details from your profile settings. To change your name or date of birth, contact support@tablegames.biz with a copy of your ID, as these fields are tied to KYC verification.

To delete your account, email support@tablegames.biz. Requests may take up to 5 business days to process. Before deletion, make sure your balance is zero and you have no active bets. Once deleted, your account cannot be recovered.

KYC (Know Your Customer) verification is mandatory to prevent fraud and money laundering. It must be completed before your first withdrawal. With the correct documents submitted, verification is typically completed within 24 to 48 hours. A national ID and a selfie are all you need.

login page Click the "Forgot your password?" link. Enter your registered email address and a reset link will be sent to you. The link remains valid for 15 minutes. Once you set a new password, you can log in right away.

Multiple incorrect password attempts will temporarily lock your account for security reasons. Wait 30 minutes and try again. If the issue persists, contact support@tablegames.biz — the support team will resolve it quickly.

Payments & Transactions

tablegames supports all major mobile banking methods in Bangladesh — Mobile Pay, Nagad, Rocket, and Upay. Credit/debit cards and bank transfers are also accepted. Full details on all payment methods are available on the Payments page Available.

The minimum deposit via mobile banking is just 200 BDT. For bank transfers, the minimum is 500 BDT. A specific deposit amount may be required to qualify for the welcome bonus on your first deposit — see bonus terms. voucher page View.

Deposits via Mobile Pay, Nagad, and Rocket typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. If your KYC verification is incomplete, your first withdrawal may take longer to process.

Deposits are usually credited instantly. If your balance has not updated after 30 minutes, email support@tablegames.biz with your transaction ID or a screenshot. Our finance team will verify and resolve it promptly.

tablegames does not charge any deposit fees. Withdrawals are generally free, though the mobile banking provider's own charges may apply. Processing more than 3 withdrawals in the same month may result in additional processing time.

The daily withdrawal limit depends on your account verification level. Standard accounts can withdraw up to ৳50,000 per day, while VIP accounts have higher limits. For more details, visit the Payments page View.

Common reasons for withdrawal rejection include incomplete KYC, unmet bonus wagering requirements, pending account verification, or mismatched payment details. You will be notified of the reason by email. Once the issue is resolved, you can resubmit your request.

When making a deposit, use the merchant number assigned by tablegames, which is visible in the payment section after logging in. Always save your transaction reference. Never send money to a personal number.

Bonuses & Promo Codes

After opening a new account, the welcome bonus is automatically applied on your first deposit. A minimum deposit amount is required to qualify. For bonus amount and full terms, voucher page Details are provided.

A wagering requirement is the amount you need to bet before you can withdraw bonus funds. For example, a ৳100 bonus with a 10x wagering requirement means you must place ৳1,000 in bets. Once the requirement is met, the bonus converts to real money.

To get the latest promo codes and voucher offers, Voucher Page Check back regularly. Enter your promo code in the designated field during deposit and the bonus will be applied automatically. Each promo code can generally only be used once.

Cashback bonuses return a set percentage of your total losses over a specific period (typically weekly) directly to your account, with no wagering requirements. Cashback is generally paid out every Monday.

Winnings from free spins are credited directly as a bonus. To withdraw this bonus, the specified wagering requirements must be met. The wagering period is typically 7 days.

Loyalty points are earned on every bet. Accumulated points can be redeemed for cash bonuses, free spins, or exclusive rewards. The higher your VIP level, the faster your points accumulate. To redeem points, go to the "Rewards" section in your profile.

Games & Betting

tablegames offers hundreds of games including slots, Live Casino, table games (blackjack, roulette, baccarat), crash games, Sports Betting, and e-sports. On the Popular Games page Find the full list and description of all games.

Yes, demo mode is available on most slots and table games, letting you play without real money. However, winnings from demo mode cannot be withdrawn. Live Casino games do not have a demo mode. Demo mode is ideal for learning new games.

Bet sizes vary by game. Most slots start from as little as ৳1. High roller games can have significantly higher maximum bets. High Roller page and On the bet page Detailed limits are available.

If you get disconnected during a game, the result is saved on our servers. When you log back in, you will be able to see the game outcome. If a spin or round had already started, the result is determined by the server rules.

RTP (Return to Player) is the average percentage of total bets a game returns to players over time. For example, a 96% RTP means that for every ৳100 wagered, an average of ৳96 is returned. The RTP for each game is listed on its info page.

After logging in, go to the "Live Casino" section and choose your preferred table. You can play in real time with a live dealer. A sufficient account balance is required to join a live game. A stable internet connection ensures the best experience.

You can bet on cricket, football, tennis, badminton, basketball, and more across the world's top leagues and tournaments. Special offers are available for Bangladesh cricket matches. On the bet page Find all Sports and live betting options.

Security & Privacy

Yes, tablegames is licensed by an international gaming authority and uses SSL encryption to keep all transactions secure. Your personal information and financial data are protected to the highest standard.

Go to the "Security" tab in your profile settings and enable 2FA. Verify your mobile number with an OTP to activate it. From then on, an OTP will be sent every time you log in. Keeping 2FA enabled significantly improves your account security.

If you notice any unrecognized transactions or logins on your account, change your password immediately and notify support@tablegames.biz. The support team will act quickly to secure your account. Don't delay in reporting suspicious activity.

No, tablegames never sells or shares users' personal information with third parties. Specific data is only used where legally required or for payment processing purposes. For full details, Privacy Policy Read more.

tablegames will never ask for your password via email or message. Always access the site directly at tablegames.biz. Do not click on unfamiliar links. If you receive a suspicious message, report it immediately to support@tablegames.biz.

Email support@tablegames.biz immediately and request a temporary account suspension. Your account will be recovered after identity verification. Always use a strong password and enable 2FA to protect against unauthorized access.

Responsible Gaming

Go to the "Responsible Gaming" section in your profile settings to set daily, weekly, or monthly deposit and betting limits. Limits take effect immediately and help keep your gaming safe.

Self-exclusion lets you voluntarily suspend your account for a set period, ranging from 1 week to 5 years. During this time, logging in or placing bets will not be possible. To learn more, Responsible Play Page View.

If you're betting beyond your budget, chasing losses with more bets, or prioritizing gaming over family and work — these are warning signs. If this sounds familiar, Responsible Gaming page Get help.

tablegames strictly enforces an 18+ policy. Age verification is mandatory at registration. Parents can use content filtering software on shared family devices. Providing minors with access to gaming is a punishable offence under the law.

A cooling-off period is a break lasting anywhere from 24 hours to 6 weeks, during which your betting access is temporarily suspended. You can still log in to your account, but placing bets is not possible. It gives you space to reset and take stock of your situation.

Get direct support

If you don't find your answer, our support team is available 24/7 to help.

support@tablegames.biz
Live Chat — Available 24/7

Helpful Tips

Always read the Betting Tips and set your own budget before you play. Smart betting is the best betting.

Get started now

Did you find your answer?
Start Playing Now!

Join tablegames for a welcome bonus, top games, and secure payments. Registration takes just 2 minutes.

Register for free Browse Games
Safe & Licensed SSL Secured 24/7 Support
বাংলা